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Billing Queries

Service Reconnection

Request for Disconnection

Payment Plan Options

Account Statement

Clearance Certificate

Ownership Change

Mailing Address Change

Billing Queries?

• Visit any of our Customer Service Centres or
• Call 662-2302/7 ext. 2672, 2679, 2680, 2684, 2688

Never received a bill?

Land Owners

• Obtain a Certificate of Assessment from your District Revenue Office, City Hall or the Borough.
• Visit any Customer Service Centre for establishment of an A2 account.
• Two (2) forms of valid identification must be provided.

New House Owners

Has your building been assessed?

• Visit your District Revenue Office for procedures on assessment.
• Visit any of our Customer Service Centres for a Provisional Assessment.
• Two (2) forms of valid identification must be provided.

If your building was assessed:

• Visit any of our Customer Service Centres and provide a Certificate of Assessment.
• Two (2) forms of valid identification must be provided.

If you received a bill:

• All rates become due for payment 1 month after the date of the bill.
• Rates can be paid through commercial banks, Western Union, Sure Pay and TT Post outlets by:
• Over-the-counter payments
• Tele-banking Transfers
• Standing Orders
• VIA
• Some Mortgage Companies and Credit Unions also arrange payment of rates for their customers.
• Salary deductions can also be made through some places of employment; collect a form at any Customer Service Centre.