Billing Queries?

Never received a bill?

Land Owners

  • Obtain a Certificate of Assessment from your District Revenue Office, City Hall or the Borough.
  • Visit any Customer Service Centre for establishment of an A2 account.
  • Two (2) forms of valid identification must be provided.

New House Owners

Has your building been assessed?

  • Visit your District Revenue Office for procedures on assessment.
  • Visit any of our Customer Service Centres for a Provisional Assessment.
  • Two (2) forms of valid identification must be provided.

If your building was assessed:

  • Visit any of our Customer Service Centres and provide a Certificate of Assessment.
  • Two (2) forms of valid identification must be provided.

If you received a bill:

  • All rates become due for payment 1 month after the date of the bill.
  • Rates can be paid through commercial banks, Western Union, Sure Pay and TT Post outlets by:
    • Over-the-counter payments
    • Tele-banking Transfers
    • Standing Orders
    • VIA
  • Some Mortgage Companies and Credit Unions also arrange payment of rates for their customers.
  • Salary deductions can also be made through some places of employment; collect a form at any Customer Service Centre.