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COMPANY INFORMATION
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About WASA
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Welcome to the Water and Sewerage Authority's
Web Site. This site is designed for the benefit
of all individuals, providing information
about the procedures, policies and services that
are available to our customers.
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In order to effectively carry out its statutory
responsibilities for water and wastewater, the
Authority harnesses the combined skills and
capabilities,dedication and commitment of all
its employees in order to provide our customers
with a high quality of service. With our commitment
to each other and to our customers, we continue to
make our organization a viable, vibrant and modern one.
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Brief History of the Authority
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The Water and Sewerage Authority was formed by Act 16 of 1965 and enacted on September 1,1965. This Act brought together several agencies which were formerly charged with the responsibility of providing water and sewerage facilities to the nation
- The Central Water Distribution Authority
- The Port of Spain City Council
- The San Fernando Borough Council
- The Arima Borough Council
- The County Councils
- The Water Division of the Ministry of Public Utilities
- The Sanitation Division of the Ministry of Public Utilities
The Authority is the largest public utility in the country. It serves
over ninety percent (90%) of the population with pipeborne water
through private house connections and standpipes.
Since its establishment in 1965, water production has increased from
223,000 cubic metres to 650,000 cubic metres in 1990. With respect to
wastewater 30% - 40% of the population are served by a central
sewerage collection and treatment system. Another 40% of the
population are served by cesspit-tank soil-absorption field systems.
Those remaining are served by pit latrines.
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Mission Statement
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The primary objective of the Authority is :
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To be a Customer Service Business
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To provide consistent reliable, quality water and wastewater services
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To achieve sustainable financial self sufficiency
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To enable our employees to be motivated and well trained,providing a platform for growth and delivery of excellence
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To improve the organization's impact on the environment
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Our Vision
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To be an efficient, effective and financially viable organization providing continuous and high quality water and wastewater services at affordable rates.
We see ourselves as Customer focused, employing appropriate technology and sound business practices with a commited and highly effective work force having a
sense of pride to be WASA, forging sustainable partnerships with all stakeholders, ever sensitive to the environment.
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