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TYPICAL QUESTIONS
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Sometimes you hear the term TURBIDITY in relation to treatment and distribution of water. What does it mean?
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Turbidity refers to the amount of suspended material such as clay, silt, organic matter which discolour water.
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The terms (1) (SEWAGE) and (2) SEWERAGE system confuse some people. Can you explain each one?
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(1) SEWAGE (noun) usually refers to household waste, but is our domestic and industrial wastes which are piped to a plant to be treated. Wastewater is the term which is being used instead of sewage.
(2) SEWERAGE (adjective) system comprises pipes (sewers), manholes, pumps and plant which collect sewage, treat it and dispose of it.
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If I want to visit any of the installations of the Water and Sewerage Authority (WASA), how can I obtain a pass?
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You can contact the Public Relations Section of WASA, make your request and provide the following information:
- Place of Visit
- Date of Visit
- Vehicle(s) No(s)
- Name(s) of Person(s) or Organization to be included on the pass
- Number of proposed visitors
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There are times when you open a tap at home and the WATER APPEARS WHITISH. What causes such an occurrence?
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This is due to the presence of tiny bubbles of air which (upon standing will disappear within 30 seconds. This is not harmful.
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When one gets a DISCOLOURED WATER SUPPLY, what are some of the factors which account for that situation?
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There are two main reasons for the occurrence of a discoloured water supply: one having an origin at the source of the water and the other occurring along the water distribution system. In the former case, discolouration may vary with the kind of source and may be due to numerous conditions. For example, discolouration may result from the presence of minute quantities of iron in water obtained from a well. On the other hand, when discolouration develops along a distribution system the cause may vary from an accumulation of sediment in the main, or corrosion (encrustation) which is disturbed by an unusually high velocity of water in a main, or to a reversal of flow (water made to flow in an opposite direction).
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You intend to buy a property in a new housing development, how can you know whether WASA would provide a water supply?
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Before you make the purchase you should check with the Water and Sewerage Authority to ensure that it had given approval to the developer for the provision of a water supply.
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People generally feel that WASA should carry our REPAIRS relating to a supply of water WITHIN PROPERTIES. For example, if the Central Block at the Port-of-Spain General Hospital is out of water, people seem to assume that WASA is at fault. Who is responsible?
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WASA is responsible for supplying water up to the property boundary; this is usually up to the stopcock. Downstream of that point, that is, from the property boundary inwards, the owner (occupier) or responsible agent must take steps to ensure proper operation and maintenance of the internal plumbing including pipelines, tanks, pumps and any other appurtenances.
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