The Water and Sewerage Authority (the Authority) advises customers that heavy rainfall over the past 48 hours, has led to the shutdown of several Water Treatment Plants (WTP) in North Trinidad. This is due to a number of issues including turbid river conditions, clogged intake screens and power failures. This situation is currently affecting the supply to customers in various areas in North Trinidad from Toco/Sangre Grande in the East, to Maraval in the West.

The affected facilities are expected to return to service in the coming hours as river conditions normalize and the power supply is restored at the various locations. In view of this situation, customers are advised to manage their water use efficiently, as it may take up to 24 hours thereafter for the restoration of scheduled pipe borne water supply.

Affected facilities include the Hollis, North Oropouche, Tompire, Matura, Aripo, Quare, Guanapo, Caura, Luengo & Naranjo, Santa Cruz and Maraval Water Treatment Plants.

The Authority wishes to assure customers that the water currently being supplied through its distribution system complies with the Guidelines for Drinking Water Quality of the World Health Organisation and is safe for use.

For further information or assistance, customers can also contact WASA’s Customer Call Centre toll free at 800-4420/4426.

The Authority apologises for the inconvenience and thanks customers for their patience and understanding.