UPDATE #3
HEAVY RAINFALL AFFECTS OPERATIONS AT SEVERAL WASA PLANTS IN TRINIDAD AND TOBAGO

The Water and Sewerage Authority (the Authority) advises customers affected by disruptions at several Water Treatment Plants (WTPs) caused by recent heavy rainfall that, it continues to monitor affected facilities with corrective work being commenced when conditions permit. Plants which continue to be affected include the Caroni, Tompire, Matura, Quare and Guanapo WTPs in Trinidad and the Richmond, Hillsborough West, Highlands Road and Kings Bay WTPs and Charlotteville Intake in Tobago (The Courland WTP has been put back in to operation). The Caroni WTP is currently producing 59 million gallons daily (mgd) (as compared to normal production of 75 mgd) while the other facilities remain out of operation.

Areas affected include those supplied by the Caroni WTP - Santa Cruz, Belmont, Morvant, Cascade, St. James, Cocorite, Kelly, Caroni, Chaguanas, Longdenville, Couva, Carapichaima, Claxton Bay, Gasparillo, Marabella, Pleasantville, San Fernando, La Romaine, South Oropouche, Siparia, Debe, Penal, La Brea and those supplied by other facilities including Toco, Salybia, Valencia and parts of Arima. In Tobago, all areas from Goodwood to Charlotteville, Scarborough and environs, Bacolet, Hope, John Dial, Mason Hall and Moriah.

The Authority wishes to reassure customers that the water currently being supplied through its distribution system continues to be in compliance with the Guidelines for Drinking Water Quality of the World Health Organisation and is safe for use. If an interruption in supply was experienced in areas which were flooded, customers are advised to boil water which is to be used for drinking, food preparation or personal hygiene. Alternatively, household bleach can be used to disinfect by adding four (4) drops of bleach per gallon of water (equivalent to 125 milliliters of household bleach to 400 gallons of water). If bleach is used, water should be left to sit for one hour before use. 

For further information or assistance, customers are asked to contact WASA’s Customer Call Centre toll free at 800-4420/26.

The Authority apologises for the inconvenience being experienced and thanks customers for their continued patience and understanding.

Corporate Communications Department
October 21, 2018