The Water and Sewerage Authority (the Authority) wishes to advise customers in parts of Central and South Trinidad currently affected by the shutdown of the Point Lisas Desalination Plant that emergency repair work at the facility is currently ongoing.

Owner and operator of the Plant, the Desalination Company of Trinidad and Tobago (DESALCOTT), has indicated that the company expects to complete repairs and commence ramping up supplies to the Authority by 10:00a.m. on Sunday 10th November, 2019.

Customers in the following affected areas are further advised that it may take up to 48 hours for the supply to normalize to some areas according to established schedules:

Caroni, St. Helena, Charlieville, Chaguanas, Cunupia, Carapichaima, Couva, Claxton Bay, Marabella, Gasparillo, San Fernando, Cocoyea, Union Hall, La Romaine, Woodland, Palmiste, Phillipine, Rambert Village, South Oropouche, Fyzabad, Avocat, Siparia, Penal, San Francique, Rousillac, Aripero, La Brea.

For further information or assistance, customers are encouraged to contact WASA’s Customer Call Centre toll free at 800-4420/26. A limited truck-borne water service will be available with priority given to special homes, health care and educational institutions.

The Authority apologizes for the inconvenience caused as a result of this situation at the Point Lisas Desalination Plant.

Corporate Communications Department
November 09, 2019