WASA Response to Supply Issues
in Parts of Central and South East

The Water and Sewerage Authority (the Authority) wishes to advise customers in parts of Central Trinidad and in particular the Claxton Bay and Couva areas, who have been experiencing a disruption in their normal water supply that, every effort is being made to remedy this situation. These areas are serviced from the Authority’s Caroni Water Treatment Plant (WTP) and the Point Lisas Desalination Plant. However, there have been periodic disruptions at both facilities in recent weeks that have impacted the reliability of supply to these and other areas. Both facilities are presently fully operational and the supply to affected areas is normalizing, with all impacted customers expected to receive a supply by Sunday December 20, 2020.

The Authority also acknowledges that it has been experiencing issues with the reliability of service to the Calcutta and Freeport areas, which are supplied by the Freeport WTP. Currently, there is a deficit in the supply to these areas and the solutions to address this situation require capital works. While funding is sourced to execute required works, supplies from adjacent systems will be used to supplement existing production.

In relation to parts of South East Trinidad including Biche, Stonebright and La Savanne, Mayaro, repairs to leaking pipelines were completed today – Friday December 18, 2020 and supplies reintroduced into the pipeline network in these communities. It is projected that affected customers will receive a pipe borne water supply by Sunday December 20, 2020.

On December 18, 2020, the Authority's Acting Chief Executive Officer Alan Poon-King met with Members of Parliament for Couva South, Caroni Central and Tabaquite - Rudranath Indarsingh, Arnold Ram and Anita Haynes respectively, to discuss issues impacting the supply to customers in parts of these constituencies. The Authority wishes to assure customers that it is working to regularize the pipe borne water supply to all impacted areas at the earliest and continues to liaise with parliamentary and local government representatives, in relation to providing a supplementary truck borne water supply to customers where necessary.

Corporate Communications Department
December 18, 2020