SERVICE DISRUPTION

CUSTOMERS SERVED BY THE CAURA PLANT

The Water and Sewerage Authority (the Authority) advises customers in parts of El Dorado, Tacarigua and environs, served by the Caura Water Treatment Plant, who are presently experiencing low water pressures or in some cases no supply that this is due to a mechanical problem affecting one of the pumps at the facility.

Emergency repair works currently underway are expected to be completed by 10:00 p.m. tonight - Thursday 23rd June, 2022.

Affected areas include:

Northern side of Eastern Main Road, from Richard Street, Tacarigua to Dixon Street, Tunapuna (inclusive of side streets): Crown Street, Paradise East & West, Paradise Gardens, Vista Heights, El Dorado Gardens, Goya Street, Caura Royal Road, Madoo Hill, College Road, El Dorado Road.

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The Authority also advises customers in Valley View, Maracas, St. Joseph, who are currently experiencing a disruption in their water supply due to a ruptured 12 inch diameter transmission pipeline, located at Upper Maracas Valley that, emergency repair works are expected to be completed by 8:00 a.m. on Friday 24th June, 2022.

Customers are advised that it may take up to 24 hours for the water supply to normalise to some affected areas, following the completion of these repairs.

For further information or assistance, customers are asked to contact WASA’s Customer Call Centre toll free at 800-4420/4426.

The Authority apologises for the inconvenience and thanks customers for their patience and understanding.