The Water and Sewerage Authority (the Authority) will grant a three (3) month Amnesty, to allow owners, occupants of properties with illegal water connections to regularize their user status, over the period 19th July, to 18th October, 2022.

The Amnesty will allow all owners, occupants of properties with illegal water connections to regularize their status, thus avoiding disconnection, penalties and the possibility of legal action in accordance with the Water and Sewerage Act Chapter 54:40.

The Amnesty will apply specifically to customers/persons falling into any of the following categories:

  • Owners, occupants of properties with illegal connections i.e. persons who have an existing water service connection but who are not registered as a customer of the Authority;
  • Customers with unregistered swimming pools i.e. customers who have swimming pools but have not indicated the existence of same to the Authority;
  • Customers who are VAT registered i.e. customers who conduct a VAT-registered business and are currently classified as a residential customer;
  • Customers classified as (A2) for yard/building tap, who now have internal plumbing and have failed to notify the Authority.

Under the Authority’s present policy, persons with illegal connections, unregistered swimming pools and who operate a VAT-registered business but maintain a status as a residential customer, can face a one-year retroactive charge or disconnection of their service. However, during the period of the Amnesty, these charges, as well as the Authority’s right to disconnect will be waived.

Customers/persons in the above categories are encouraged to regularize their status by visiting any of the Authority’s Customer Service Centres, located throughout Trinidad and Tobago. Persons who fail to take advantage of this Amnesty will face disconnection of their service, as well as the imposition of penalties and any other legal recourse available to the Authority.

Persons accessing the amnesty, will be required to complete an application form, provide a current utility bill (no older than 3 months) confirming proof of address, along with two forms of valid identification.

Corporate Communications Department
2022 July 18