SERVICE DISRUPTION

POINT LISAS DESALINATION PLANT TO SHUTDOWN FOR EMERGENCY REAPIRS

The Desalination Company of Trinidad and Tobago (Desalcott) has advised the Water and Sewerage Authority of Trinidad and Tobago (the Authority) of a three-day shutdown of its Desalination Plant at Point Lisas, to facilitate emergency repairs to a leak on the Clearwell Header at the facility. The shutdown, which will impact the overall pipe borne water supply to areas in Central and South Trinidad, is scheduled to take place from Tuesday 13th September to Thursday 15th September 2022.

The Desalcott owned and operated desalination plant, provides the Authority with 40 million gallons daily, which is used to supply the Point Lisas Industrial Estate, as well as augment the supply to areas in Central and South Trinidad.

In order to mitigate the effects of this supply shortfall on operations, the Authority will implement the following measures during the period of shutdown:

  • Re-distribution of supply from the Caroni and Navet Water Treatment Plants;
  • Implementation of temporary supply schedules;
  • Ensure full capacity storage at critical service reservoirs;
  • Increase water trucking capacity;
  • Special emphasis and arrangements to supply schools, health institutions, homes for aged and other special needs organisations.

Affected areas include:

Central Caroni, Warrenville, Cunupia, Chaguanas, Caparo, Chase village, Couva, Pt Lisas, California, Claxton Bay, Plaisance Park, Pointe a Pierre, City of San Fernando, Vistabella, Marabella, Gasparillo South West Union Hall, Pleasantville, Palmiste, Phillipine, Duncan Village, Esperance, Gulf View, Bel Air, La Romain, South Oropouche, Otaheite, Rousillac, Aripero, parts of La Brea, Avocat, Fyzabad, parts of Siparia including De Gannes Village and Quarry Village, San Francique, Debe, Syne Village, Lowkie Trace, Sunrees Road, Mora Dam Road.

Customers are advised to maintain/establish a system of storage and manage their water use efficiently, as it may take up to 48 hours for the supply to normalize to some affected areas, after the Plant returns to full operation.

Customers are further advised that the temporary supply schedules for the period of the disruption, will be available on the Authority’s website: www.wasa.gov.tt; Facebook page: WASA Trinidad & Tobago and Twitter: @wasatnt .

To request a truck borne delivery, the following self-service options are available: Use of the mobile WASA Services App which can be downloaded for Android mobile customers from the Play Store or iPhone mobile customers from the Apple store; or using the Customer Portal available on the Authority’s website: www.wasa.gov.tt.

Alternatively, customers requiring direct assistance to request a truck borne delivery or further information can contact WASA’s Customer Call Centre toll free at 800-4420/26.

Corporate Communications Department
September 11, 2022