SERVICE DISRUPTION

UPDATE ON FACILITIES AFFECTED BY ADVERSE WEATHER CONDITIONS

The Water and Sewerage Authority, (the Authority), experienced disruptions to its service delivery, to customers in Trinidad and Tobago, as a result of the prolonged adverse weather conditions associated the ITCZ and low – level troughs. Areas in North East Trinidad were severely impacted, in particular the surface water sources.

These included frequent stoppages to the following Plants:

  • Tompire WTP
  • Matura WTP
  • Guanapo WTP
  • Aripo WTP
  • Quare WTP
  • Caura WTP
  • Acono WTP
  • LLN WTP
  • La Pastora Lopinot
  • Mc David
  • Surrey Village Lopinot

  • The Caroni WTP, the Authority’s largest facility, was forced to reduce production from 75mgd to 60mgd due to rising, turbulent river levels and deterioration in the raw water quality. This has had an impact on areas in both North and South Trinidad.

    In east Trinidad, two leaks were also identified on the North Oropouche 42" transmission main. The first leak, identified on Wednesday morning, was discovered in the vicinity of Daniel Trace and the other, discovered on Thursday morning, was located in the vicinity of Pine Settlement, at a river crossing. The Authority immediately mobilized to have these leaks repaired, and faced challenges of both terrain, and the logistics of accessing Team Members who were marooned at their homes due to flood waters.

    Repairs were completed at Daniel Trace at 9:00pm Thursday 10th November 2022. Temporary repairs were completed at Pine Settlement at 3:00am, today, Friday 11 th November 2022. The Authority is working to remove the pipe from the river channel which has eroded, exposing the mains, and instead have it suspended over the river as the permanent solution. In the interim to restore supply to affected customers, a temporary solution was used. The permanent solution should be completed within 2 weeks.

    The Authority also addressed a sizeable landslide which trapped WASA Team Members at the Hollis Plant. This facility continued operations without disruption.

    During these periods of disruption, the Authority continued to provide truck borne service to areas affected, in particular those supplied by the North Oropouche system. Priority has been given to hospitals, schools, critical institutions and senior citizens homes.

    Disruptions were also recorded to areas on the North Coast served off Tyrico and Blanchiesuese Plants.

    At this time, all facilities in Trinidad and Tobago are back in operation, however, some facilities require intermittent stoppage to clear debris and silt that continue to travel down the watercourses and clog the pump intakes. Caroni is back to full production at 75mgd. The North Oropouche facility is experiencing reduced production, due to a mechanical issue with one of the raw water pumps. Repairs are underway and should be corrected by the evening of Saturday 12th November, 2022.

    The Authority is committed to restoring full service to all affected and thanks customers for their patience and understanding.

    Corporate Communications Department
    November 11, 2022