Head Office

Water and Sewerage Authority
of Trinidad and Tobago

Farm Road,
St. Joseph,
Trinidad,
West Indies.

Telephone: 1(868)662-2302/7

email icon contact@wasa.gov.tt

Important Notice:

The delivery or service of litigation documents, pre-action protocol letters or claims sent via contact@wasa.gov.tt will not be acknowledged or accepted by the Authority. For further information, please contact the Legal Department between the hours of 8.00am and 4.00pm by telephone at (868) 662-2302 Ext 2260 / 2246 / 2255. The Authority’s address for service is WASA Head Office, Farm Road, St. Joseph for the attention of the Corporate Secretary.

Social Media

New Services Department

email icon newservices@wasa.gov.tt

HOW CAN WE HELP?

We have provided a number of options for you to share your queries or concerns with us. We would be happy to assist.

Customer Call Centres

HEAD OFFICE
Farm Road, St. Joseph
800-4H2O (800-4420/6)
800-LEAK (800-5325)
Daily including holidays
6:00 a.m. – 10:00 p.m.
ALLFIELDS TRACE
Lowlands, Tobago
639-6850
639-6853
Daily
6:00 a.m. – 10:00 p.m.
You may also send us your reports using any of the following options:

email icon customercomplaint@wasa.gov.tt

email icon
1(868)709-7793
WhatsApp Messages ONLY

Our Customer Service Centres

HEAD OFFICE

Farm Road, St. Joseph
662-2303/7 Ext: 2642, 2647, 2686

CHAGUANAS

Corner Manic & Market Streets
662-2303/7 Ext: 6300, 6304, 6305, 6311

SAN FERNANDO

Mon Chagrin Street
662-2303/7 Ext: 6189, 6190

POINT FORTIN

Guapo Road
662-2303/7 Ext: 4911

ARIMA

O’Meara Plaza, O’Meara Road
662-2303/7 Ext: 6080, 6081

PRINCES TOWN

King Street
662-2303/7 Ext: 6850, 6851

PORT OF SPAIN

Cor. Kew Place & Phillip Street
662-2303/7 Ext: 4612, 4613

TRINCITY

Golden Grove Road, Arouca
662-2303/7 Ext: 5390, 5391

TOBAGO

Krisden’s Building,
Crooks River, Scarborough
662-2303/7 Ext: 6817, 6818

Customer can send queries via the following email addresses:
contact@wasa.gov.tt email icon customercomplaint@wasa.gov.tt