WATER SERVICES

REQUEST FOR A NEW WATER SERVICE CONNECTION
Single Property (Domestic or Non-Domestic)

For standalone properties with access to a water main:

  • Complete an Agreement/Application Form for New Water Service. Download Form Here
  • Provide a Certificate of Payment (COP) from the District Revenue Office, the City Hall or the Borough Corporation
  • Provide two (2) valid forms of Picture Identification (National Identification Card, Driver’s Permit, Passport).
  • Provide an Approved Cadastral Map if the premise is land only.
  • Pay Application fee of $737.50 (a non-refundable deposit of $200.00 is included).

The owner(s) or person authorized by the owner(s) can apply for this service.

Additional Requirements: If the new property owner is not listed in the District Revenue Office or City/Borough Corporation, Rolls

  • Original Registered Deed of Property (A copy to be provided).
  • Statutory Declaration prepared by a Commissioner of Affidavit.
    (Download Specimen here or collect one at any of our Customer Service Centres)

REQUEST FOR A TEMPORARY WATER SERVICE CONNECTION

A temporary water service connection is one where no legal documentation exists regarding the ownership of the property and the said property is occupied in excess of 7 years.

  • Complete the Temporary New Water Service Application Form. Download Form Here
  • Submit a Statutory Declaration prepared by a Commissioner of Affidavits (Specimen available at all Customer Service Centres).
  • Provide Deed of Comfort (A copy to be provided)
  • Provide a recent UTILITY BILL (preferably T&TEC) for the property.
  • Provide two (2) valid forms of Picture Identification (National Identification Card, Driver’s Permit, Passport).
  • Provide a sketch showing location and clear directions to the property (including landmarks and description of the building).
  • Pay New Service Connection fee of $737.50 plus a voluntary disconnection fee of $312.00
N.B. There must be an existing structure on the land.

REQUEST FOR TRUCKBOURNE SUPPLY

A temporary water service connection is one where no legal documentation exists regarding the ownership of the property and the said property is occupied in excess of 7 years.

  • Provide a valid account number reflecting an amount of no more than 2 billing periods.
  • Provide telephone contact.
  • Provide directions to property.
N.B.
  • Tank MUST be accessible.
  • Service is free for un–metered customers.
  • Metered customers are required to pay $175.00 per trip (400 gallons).